Privacy and Cookie Policy

Buffet Crampon is committed to ensuring the protection of your privacy. For this reason, we have established his policy to transparently inform you about the collection, use, and disclosure of your personal data, as well as the choices available to you in this regard. 

Please note that this Policy does not cover your activities on social media platforms or any other third-party providers you may visit through links on our Websites. We also invite you to familiarize yourself with their own privacy policies on their respective platforms. 

 

1. Types of Data

Personal information is data or pieces of information that can be associated with an identified or identifiable natural person ("Personal Information"). We may process the following types of Personal Information: 

• Email address
• Name
• Address/Phone number
• Purchase information (including payment method used, where permitted by applicable law)
• Location data
• Usage data 

Usage data ("Usage Data") is information collected indirectly when you visit our websites, allowing us to better understand how you use and interact with our online content. Usage Data may include: 

• Your IP (Internet Protocol) address
•Your browser
•Your browser version
•The pages you visit on our website
•The date and time of your visit
• The duration of your visit on those pages
•Unique device identifiers 

Your location data ("Location Data") indicates where you are located. We will only collect and retain this data with your explicit prior consent. 

 

2. Cookies

Buffet Crampon recognizes the importance of cookies in the processing of your Personal Information. Cookies are small files containing data, sometimes equipped with a unique anonymous identifier ("Cookies"), sent to your browser from our website and stored on your computer. 

Essential cookies 

Essential cookies are necessary to ensure your navigation on our website. Without these cookies, certain features would be inaccessible, for example, adding products to your cart. 

 

3. Functional cookies

Functional cookies personalize your experience on our website based on your preferences. They recognize your previous visit, allowing for adaptation of settings according to your needs on your next visits. 

 

4. Analytical or performance cookies

Analytical cookies are essential for optimizing our services, features, and the performance of our website. Consent is not required for anonymous analytical cookies, but if these cookies are not, we will seek your prior authorization. 

 

5. Advertising or targeting cookies

Advertising or targeting cookies facilitate the customization of ads based on your interests. They will only be placed after obtaining your consent. You are not legally or contractually obliged to provide your Personal Information, but some functions of our website may depend on it. For example, if you wish to receive newsletters or other relevant information, you will need to provide your Personal Information and give us your consent to process it. 

 

6. Why Buffet Crampon processes your data?

Buffet Crampon only processes personal data for specific, explicit, and legitimate purposes. 

Buffet Crampon does not process this data in a manner that is incompatible with these purposes. To this end, the purposes pursued by Buffet Crampon are as follows: 

• Execute and/or fulfill agreements concluded with you. 
• Provide our products and/or services, including effective customer support. 
• Comply with applicable laws and regulations. 
• Conduct marketing activities and related initiatives. 
• Send news, special offers, and general information about other products, services, and events similar to those you have already purchased or viewed, as well as inform you about developments in our services. 
• Detect, prevent, and resolve technical issues, while analyzing and optimizing the use of our website and associated technologies. 
• Conduct market research. Your data is kept for the duration necessary for the achievement of the aforementioned purposes.

Buffet Crampon may also carry out processing of your data for statistical purposes, and these collected data are in no case commercialized. 

 

7. What are your rights?

You have the right to access, rectify, and delete data concerning you. You can request the portability of this data. You also have the right to object to or request the limitation of processing. You can issue directives on the retention, deletion, or communication of your personal data after your death. Specific rule on telephone solicitation: any consumer can register for free on a opposition list called "Bloctel" to no longer be solicited by telephone by a professional with whom he does not have an ongoing contractual relationship. The consumer can register on the website www.bloctel.gouv.fr or by mail addressed to: Société Opposetel, Service Bloctel, 6, rue Nicolas Siret – 10 000 Troyes

 

8. How to exercise your rights?

You can exercise your rights at any time, as well as contact the Data Protection Officer at the addresses below. Any request to exercise your rights must be accompanied by a photocopy of two proof of identity (national identity card issued by the French State or European Union identity card or passport, residence card issued by the French State, residence permit issued by the French State or circulation permit issued by the French State). A response will be sent to you within one month from the receipt of your request.

By mail: 
Buffet Crampon 
5, Rue Maurice Berteaux 
78711 Mantes La Ville 
France 
rgpd@buffetcrampon.com 

 

9. Possibility of contacting the CNIL

If your exchanges with Buffet Crampon have not been satisfactory, you have the possibility to lodge a complaint with the National Commission for Informatics and Liberties (CNIL), the supervisory authority responsible for ensuring compliance with the obligations regarding personal data in France. 

 

10. Geolocation

Geolocation is done by user IP, it is stored only in the local storage of the client browser and is in no way retrieved by Buffet Crampon. 

 

11. How are your data secured?

Buffet Crampon ensures that your data is processed securely and confidentially, including when certain operations are carried out by subcontractors. To this end, appropriate technical and organizational measures to prevent loss, misuse, alteration, and deletion of personal data concerning you are put in place. These measures are adapted according to the level of sensitivity of the data processed and the level of risk posed by the processing or its implementation.

On our Websites, we offer paid products and/or services. For the processing of these payments, we use third-party services, such as payment processors. Buffet Crampon neither retains nor collects details of your payment card. This information is directly transmitted to our third-party payment processors.

How they use your personal data is governed by their own privacy policy. However, all payment processors we use comply with the standards established by the PCI-DSS standard, thus ensuring the security of payment information processing.

The payment processor we collaborate with is Axepta BNP PARIBAS. 

 

12. Changes to this privacy policy

We reserve the right to update our privacy policy from time to time. Any changes will be communicated by publishing the new privacy policy on this page, as well as by a visible notice on our Websites. Before the changes take effect, we will also inform you by email. The "Effective Date" at the top of this privacy policy will be updated accordingly. We recommend that you regularly consult this privacy policy to be aware of any changes. Changes to this privacy policy will take effect upon publication on this page. 

 

Effective Date: May 16, 2024